Admin/Personal Assistant/Secretarial Duties

INTERNATIONAL ‘PREMIER’ DIPLOMA PROGRAM ON

ADMINISTRATIVE - PA - SECRETARIAL DUTIES

Designed to produce trained Administration Assistants, PA’s & Secretaries

OF GREAT VALUE TO BUSY EXECUTIVES AND BUSINESSES

 

Knowledgeable, efficient administrative assistants, PAs and private secretaries are very valuable to the executives with whom they work, and to the enterprise as a whole; so they are in great demand and command good salaries and other benefits. The range of duties a PA/secretary might be called upon to perform can be wide, and can vary considerably from post to post - this Program provides essential training and knowledge about very many of them. Often a PA/secretary must ‘deputise’ for his or her executive in matters relating to office personnel; therefore this Program also teaches about the supervision of office personnel, and also about how to prepare for promotion to managerial posts.

 

Major Topics Covered in this Diploma Program:

·         The office environment: layouts and design, environmental factors, furniture and furnishings, equipment and machinery, their functions.

·         Business letters, memos, faxes, emails, forms and business documents, reports, filing systems, uses of machines/computers.

·         Incoming mail: sorting, opening, distributing; checking typed and word processed work, transcribing dictation, despatching mail.

·         Meetings: arrangements, agendas, minutes; reception duties; travel arrangements; the appointments diary. Effective communication.

·         Principles of bookkeeping, sales documents, petty cash, banking, checking and passing bills for payment, issuing cheques, records.

·         Advertising for and recruiting office personnel: interviewing, inducting, training, supervising and controlling. Preparing for promotion.

 

On successfully completing this Professional Program of Study you will:

 

·         Be awarded the CIC Diploma on Admin/Personal Assistant/Secretarial Duties.

·         Have attained an accredited qualification at Level 4, equated to the British National framework at the same study level as Higher National Diploma (HND) and National Vocational Qualification (NVQ) Level 4.

·         Have attained an accredited qualification for managerial and supervisory levels showing you possess competence in professional work activities.

·         Have completed a Qualifying Program towards the International Honours Group Diploma on Executive Assistance.