Business English & Letter Writing

BUSINESS ENGLISH & LETTER WRITING ‘PREMIER’ DIPLOMA PROGRAM

 

A comprehensive Program teaching managers, business people and others to

 

MASTER THE ART OF WRITING EFFECTIVE BUSINESS LETTERS

Anyone seeking a worthwhile career in business, industry, government or the professions, needs the ability to write good professional business letters. Members with a knowledge of English equivalent to our “Professional English” Program will learn to understand and to use “business” terms and expressions, and learn to write effective business letters on a wide variety of topics. Using many specimen letters we show how to create letters which are appropriate and effective, with the correct wording, grammar, spelling, tone and layout needed to achieve their objectives, and give confidence to recipients of those letters.

 

Major Topics Covered in this Diploma Program:

 

·         Why business letters are written: their objectives, special features, layouts and appearance. Sentences and paragraph construction.

·         English used in business letters today, acceptable abbreviations; ways of increasing vocabulary and improving English and writing style.

·         Letters concerning employment and/or promotion and work-related matters - memos, letters of appointment and rejection, references.

·         Sales letters: first approach letters, responses to enquiries, follow-up letters, customer retention, circulars, sales literature/promotion.

·         Letters making complaints, letters responding to complaints received. Letters dealing with accounts matters, credit and trade references.

·         Letters to and from central and local government departments, lawyers, educationists, institutions, banks, estate agents, and others.

 

On successfully completing this Professional Program of Study you will:

 

·         Be awarded the CIC Diploma on Business English & Letter Writing.

·         Have attained an accredited qualification at Level 4, equated to the British National framework at the same study level as Higher National Diploma (HND) and National Vocational Qualification (NVQ) Level 4.

·         Have attained an accredited qualification for managerial and supervisory levels showing you possess competence in professional work activities.

·         Have completed a Qualifying Program towards the International Higher Diploma on English for Business & Management and Baccalaureate on English & Administration (BA Eng).